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Policy of Return

 

We will always endeavour to find the best solution in the event of problem or of dissatisfaction of the one of our customers. If you are a consumer in comparison with the law of April 6th, 2010 relating to the practices of the market and the consumer protection, you have the right to cancel an order within a period of 14 days after reception of the products (that does not apply to the companies). If you wish to return us our products within a period of 14days, you must imperatively contact by e-mailour Customer service ([email protected]) to inform them of your desire to turn over our products. Include your number of order and the reasons for which you wish to cancel your order, you will then receive instructions explaining you how to proceed by e-mail Attention, do not forget to take care of the goods as long as it will be in your possession,the products damaged or used will not be accepted. Moreover they will have to be returned in their packing of origin. The expenses of reference of our products arewith our load. The reference of the products is done at your own risks. If all the conditions are met, the amount of the order will be refunded.

The right of retractation will thus not apply for: • Articles damaged, dirtied, carried, repaired bythirds and/or the purchaser.

• Incomplete articles (missing parts,instructions and/or accessories)

• The articles whose packing is not origin In the event of abusive returns, we reserve theright to refuse a further order of a customer.